The co you dealt with did NOT set the price , YOU did .. they were your lifeline when things were tough and now you messed up a few mugs (your mistake) and you want them to eat the cost your mistake and you justify this whole dogs breakfast in terms of the customer didnt appreciate your work and low pricing YOU set
A situation of YOUR making. You are the expert .. you messed up , you owe the guy $184 , refusing to pay and firing the customer is NOT good business.
Take your medicine like a man!!!!
Rodney Gold, Toker Bros trophies, Cape Town , South Africa :
Roland 2300 rotary . 3 x ISEL's ..1m x 500mm CnC .
Tekcel 1200x2400 router , 900 x 600 60w Shenui laser , 1200 x 800 80w Reci tube Shenhui Laser
6 x longtai lasers 400x600 60w , 1 x longtai 20w fiber
2x Gravo manual engravers , Roland 540 large format printer/cutter. CLTT setup
1600mm hot and cold laminator , 3x Dopag resin dispensers , sandblasting setup, acid etcher