I need some help with this. Just can not seem to get in the groove with this project.
Customer came in with an existing plaque and asked if I could replicate it. (see attached, 5"x7" Walnut finish particle board, with design digitally printed on Sintra) They requested that I bid it for a quantity of 100 and make 1 replica for proofing.
I did as asked. Bid was accepted and replica was made. Took it to the people and they said quality was excellent but it needed something more, it was just to "plain and blah". WHAT!!!!!???? I copied it to an exact T. Used their existing art file and everything. All I had to do is print and apply. I asked what more they want and they did not know. My mind is so blown away with frustration on this project right now I can't think straight.
Mentioned to them that this changes the scope of the project and will need to be re-quoted. They assured me that I still have the job, just need to revise the quote to reflect added work, supplies, or whatever to get the end product to their satisfaction.
Any ideas that will help me get unstuck and back on track?
Is it color, font, background picture, something missing, some sort of accessory I can add, ??????