I'm getting close to a purchase of my first laser and its down to Epilog or Trotec. I've read as much as I can on SMC about the two machines and the comparisons that many of you have done. What puzzles me is the reasonably frequent mentions of Epilog problems whereas I see almost no mentions of Trotec problems. I'd like some opinions on whether this is because there are more Epilog units in service (thus more frequent maintenance issues) or whether Trotec is simply a better engineered/built piece of equipment.
It does appear from the threads that I've read that Epilog service and support gets very high marks from the SMC community and to the same point mentioned above, I really have no sense of the depth of tech support from Trotec. (Is this because Trotec support is like the Maytag repairman....i.e no problems=no service needs?) The fact that the Epilog is made in the U.S. and the service/parts come from within the U.S. is a plus, but I don't want patriotic emotion to get in the way of a sound decision.
I have seen both machines and would appreciate comments before I make my final decision. Thanks to all