Taco bell will not take orders or cash

[Bill Dufour]

Went to taco bell today with my wife. You had to order from a touch screen, no employee help. Screwed up too much so we left. I asked. they do not take cash. Cards only. So we went to real taqaria a few blocks away.
BilL D.

[Jim Becker]

I'm surprised you have not experienced this kind of thing previously. It's normal around here and has been for a long time now. A large part of it came from staffing challenges, although it started in a serious way with the need/desire for "contactless" delivery during the darker days of the pandemic. For many of these fast food restaurants, it's been more effective to put the staff they can get into the kitchen and and delivery windows. Some places here also don't take cash, but will if necessary if one can wait to get a manager to open a register for that purpose. Most customers, even without the need to self order, don't use cash, however. BTW, my comments are not about Taco Bell since there isn't one nearby anyway. It's across all the brands.

[Maurice Mcmurry]

I walked out of the Library in a bad mood, with no book, a day or two after the card catalogue had been taken away. It took me a month to want to go back. Fortunately one of the kids came with me. Taco Bell is still Old School near us, some McDonalds have modernized.

[Brian Elfert]

I walked out of the Library in a bad mood, with no book, a day or two after the card catalogue had been taken away. It took me a month to want to go back. Fortunately one of the kids came with me. Taco Bell is still Old School near us, some McDonalds have modernized.

I spent many summer days at the local library as a teenager in the late 1980s. I can't recall exactly, but I think the card catalogs were already gone at that point and they were already using terminals to access the catalog.

[Jim Koepke]

I won't use the Taco Bell self order touch screen. It took me a long time when all I wanted was a soda. Another guy was ordering on a separate screen when I walked in and finished his order when my soda was being delivered. He ordered from the breakfast menu. When he asked about his order, which he paid for at the touch screen, the counter person told him the breakfast menu is only available before noon. It was a little after noon.

If Taco Bell has a difficult time keeping employees behind the counter, they need to find out what they are doing to cause their employees to leave.

jtk

[Christopher Herzog]

I ran into this taco bell ordeal recently as well. We left.

Thought about using the drive thru and taking it inside to eat it. They have humans and take cash there.


Chris

[Larry Frank]

I think that this is the way of the future...ordering at a screen or ordering online. The minimum wage level, the quality of the employee and willingness to work are causing problems.

I get so frustrated with ordering to a person as they talk to fast, mumble and can not work their machine.

AND......the cost of a hamburger has gone out of sight. Then when you get it, it has been thrown together.

OK.....RANT OFF

[Bill Dufour]

Our mcdonalds tried the order screen kiosk. Took longer to figure it out and place order, still had to wait in line to pick up. They took them out in a few months.
Bill D

[Dave Zellers]

Our mcdonalds tried the order screen kiosk. Took longer to figure it out and place order, still had to wait in line to pick up. They took them out in a few months.
Bill D

Exactly how it is supposed to work. Take your business elsewhere. Only took a couple months for them to get the message. The in-store ordering kiosks are a royal pain, (from my 1 or 2 experiences), but using your phone is completely different IMO. Order before you even get there and then just pick it up.

[Alex Zeller]

I rarely eat at fast food places but the few times I have I've seen more and more people ordering from the touch screens than in person. It's like anything, as you do it you get use to it. Several local chain gas stations around here have also gone to a kiosk for ordering food (like grinders). I actually prefer it over having someone take my order. It's quicker, with a half dozen kiosks I never have to wait in line to order. I suspect that we'll see more and more automation reducing the need for actual workers at places like McD's.

[Curt Harms]

I rarely eat at fast food places but the few times I have I've seen more and more people ordering from the touch screens than in person. It's like anything, as you do it you get use to it. Several local chain gas stations around here have also gone to a kiosk for ordering food (like grinders). I actually prefer it over having someone take my order. It's quicker, with a half dozen kiosks I never have to wait in line to order. I suspect that we'll see more and more automation reducing the need for actual workers at places like McD's.

I think you're right, Alex. An unfortunate byproduct of that is kids that don't have a clue how the world outside their phones actually work and how to function within it. A lot of young people's first work experience is fast food and convenience stores.

[Bill Carey]

I think you're right, Alex. An unfortunate byproduct of that is kids that don't have a clue how the world outside their phones actually work and how to function within it. A lot of young people's first work experience is fast food and convenience stores.

And those kids are changing the way it all works. If I live another 50 years I'm certain I won't know how to function in their world.

[Bill Howatt]

If you want a laugh, hand most young people a check book and ask them to write you a check for some amount.

[Jim Becker]

If you want a laugh, hand most young people a check book and ask them to write you a check for some amount.

My younger daughter actually didn't have a check book until recently when she got a new job and the HR folks demanded a cancelled check to set up her direct deposit. She used debit card or online payments only and never actually had to write a check. (she does know how to, however) She ordered the checks anyway (they are free from our bank) but got a direct deposit form from the bank. Actually two of them because the worker at the bank put Professor Dr. SWMBO's account number on the original one and darling daughter's first pay got deposited into her mother's account. Sheesh. But that's a whole different issue.

I rarely have used checks in the past decade or so, but the shop construction project did require a number of them to pay the drivers for stone deliveries and other folks contracted to do work I don't do. The numbers for the latter were bigger than folks were willing to accept a credit card transaction for.

[Doug Garson]

If you want a laugh, hand most young people a check book and ask them to write you a check for some amount.

This, I assume, from the generation that never learned how to program a VCR.