Originally Posted by
Matt Day
Yonak, why do you think a doctor believes his/her time is more valuable than yours? He is just a lot more in demand and has a lot more pressures on him/her to see more patients. It is not your doctors choice, it is the administration who runs the hospitals choice, and they are under the screws by insurance and trying to keep the lights on. If it was your doctor’s choice, I am quite sure he would love to see fewer patients and establish a relationship with each patient, and shoot the breeze for a few minutes each appointment. The choice is not up to the doctor.
You sound like you have a lot of anger and resentment about this. Relax.
A doctor is selling time and they don't like any dead time. My wife worked as an office manager for several different practices. In each one, the doctors would get upset if they had dead time between patients because they weren't earning any money during that time. So the pressure was on the front office to overschedule in case they had a cancellation. The doctors like to have a backlog in the waiting room so that if they finished with a patient quickly they had another one ready to come in. Or if a patient cancelled, they had people waiting to fill that slot.
There's a financial incentive for the practice to have you wait - it's a buffer to make sure the doctor doesn't have any non-paying time.
So, yes, I think the doctor values his/her time over the time of the patient. Making people wait is all to the advantage of the doctor.
Mike
Last edited by Mike Henderson; 06-03-2019 at 1:00 PM.
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