Hi, I bought an indoor antenna , amplified, that did no better than my old cheapy non amplified one. I left a 1 star review. I got this email yesterday, what's the scam ? He already has my name and e-mail, no links other than the one to my review. So, what gives ?
Hello!
My name is Michael,
I noticed you had a bad experience with our HDTV Antenna, and you left a negative review on Amazon:
https://www.amazon.com/gp/customer-r...SIN=B07FVLXHYV
I am sorry that you are disappointed, and we want to smooth this inconvenience out for you. Therefore, I have 3 options to choose between for you:
1 - Full refund (no need to send the unit)
2 - 2 new HDTV Antennas as a gift
3 -$50 Amazon gift card
Just reply to this email with the number of option that is the most relevant to you. The only thing we ask you is to delete the review. We hope you will be happy enough with our offer to do it.
We are a small family company and we strive to ensure that the expectations of each of our customers are satisfied.
We will do our best to improve our product and customer service in the future.
I am really looking forward to hearing from you!
Thank you in advance!
Kind Regards,
Michael