Ever get the feelings sears is going down hill when it comes to customer service?
Called the store this morning, got a different person this time, they spent almost 20 mins trying to figure out if I'm getting a DP or not, they said they could keep trying or I could call the main office customer service, been though the "I'll call ya back thing" already so I called the main (?) office 800 number, 25 mins on the phone with them ended with she finally found out that the ordered was cancled about 9 last night and they sent a email to tell me that, email goes to my work comp, so I wouldn't see it till monday, I'm figuring its the "we had to cancel because of price booboo.
I still aint to happy with the store and their attitude, so sears gets a email and rises quite high on my $hit list.
Mistakes do happen, but I would have settled for them splitting the difference and I probably would have bought the DP anyway.
Ain't happening now.
O-well....
Al....who figures he would have hurt himself unloading the darn thing anyway.
Remember our vets, they need our help, just like they helped us.