Originally Posted by
Brian Elfert
I am guessing your warranty was aftermarket, not from the dealer? Some independent repair shops refuse to deal with extended warranty companies because of the extra time they take to deal with. Also, the extended warranty companies often pay an hourly rate that is lower than the shop normally charges, or they don't allow enough hours for the repair. Some shops will require the customer to pay and then let the customer deal with the warranty company. Other shops will require the customer to pay the difference between the warranty labor rate and the normal shop rate.
No, it was warranty from the dealer.
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