Keith...
Thanks for the kind words, they are appreciated. You are correct, both Brady and myself have a sincere desire that ShopBot succeeds. My first 3 machines were SB, even more for Brady. Between us we have spent over $160k with the company, much more at todays prices. We both worked as field service techs for the company. Myself for a bit less than 5 years, starting as an independent, and then was hired to startup and manage the Production Support department. Brady was employed by them as an independent for well over a decade.
The point is that we cared about the company's success, we had both financial and emotional reasons. The vast majority of the folks there are friends. Please don't assume we left the SB fold because we wanted to, like many others, we left because we had to. The company simply wasn't keeping up with the technology that others had, and at lower prices. SB is the Betamax of CNC's, in the beginning a pioneer in the video recording world. They did OK for a while against other early VCR's, but are a few generations behind todays DVR's and due to technological advances in the industry, woefully obsolete.
That said, it has been close to 3 1/2 years since that thread started and just short of 3 years since Bill Young closed it. It has had over 30k views. Company personnel, i.e., "Head of Development" and "Administrator", posted what insiders know would be "the approved message" on a company owned forum and yet, it appears that not a word on these fixes being available. I'm not even sure that those that responded are still with the company.
Hopefully the new ownership at ShopBot will find a way to eliminate the long standing tradition of not wanting to promise anything because it just never seems to get done and adopt a new one relying on personal accountability. I for one, will be happy to see that happen. If it happens, when it really happens, not when they say it might happen. Because when it is all said and done, SB has said waaaay more than they have done.
Last edited by Gary Campbell; 09-27-2021 at 11:53 AM.
Gary Campbell
CNC Replacement & Upgrade Controllers
Custom 9012 Centroid ATC