There are lots of similar enterprises such as the one you received. Fake Ebay, fake paypal, fake banking notifications. I also get a lot of phone calls from people claiming that they represent micro-soft and asking me if they can help with my windows problems. Even when I get a legitimate phone call or email, I never, ever give out any information. I insist upon calling the bank or utility on a number that I can trust. It's a shame that this stuff occurs, because I can well imagine older people being victimized by it.
No one has the right to demand aid, but everyone has a moral obligation to provide it-William Godwin