I have searched and searched and it seems no one has had the same issue. I also have an email into Shenhui but with the time difference I figured I would ask here. I am having two issues that I want to clear up before proceeding to my first job.
-- The first is focus and the second is the frame setting. As for the focus when I try to use the autofocus it raises the table but never stops. Twice it has crashed into the work piece and when you reengage the machine after hitting the E-Stop if returns the head to home doing further damage. I have realigned the head perpendicular to the table and am trying to figure out why the autofocus is not working. I am assuming that the focus mechanism is this:
2013-01-05 18.54.00.jpg
So what I tried was hitting the autofocus and pushing up on the mechanism. While the mechanism moved it did not stop the Z. So I am at a loss to what may be happening. In addition, I was not provided any focus sticks so I do not know the distance to focus. Can someone tell me so I can at least do it manually? For now I am using the bottom of the mechanism but have zero clue if that's right or not.
--The second problem I have, that I think will cause problems in running jobs, is how large the machine thinks the frame is. When I hit the frame button it goes to home (top left) and then jogs almost to the bottom (around 11 inches) then over around 4 inches then back up. This is telling me the machine thinks the size of the bed is only 11x4. I have checked the machine settings in the software, by using the password rd8888 and X is set to 500 mm and Y is set to 300 mm. I cannot find any other setting that would indicate a smaller breadth.
--Finally, and related to the previous, while I was playing around with the frame setting I tried setting the origin. At first it would not work because I tried setting it outside of the smaller 11x4 rectangle that the machine thinks is the frame. Then I tried setting it inside that area and it did take. Now the issue I have is I cannot clear it. I have tried setting it at actual 0,0 but it still returns to the new origin. I also looked in software but do not see any indicator where to change.
Thank you in advance for the help. I did really try searching and after about 2 hours of reading posts I gave up and figured I would ask. Thanks!