The carriage that rides back and for the on the rails had a screw break off about 6 months ago and I put the machine on the shelf out of pure frustration with chronic breakdowns and errors.
I decided to again try it. I just got off the phone with hardware support and they told me "your machine is obsolete we no longer support those"
I remember when I bought this I was told I would have support for life. What happened to that? Its run for 8 hours and I worked on errors and breakdowns for well over 60 man hours with carvewight.
Wow certainly not commerce with morality I can tell you that
Any way, here I am trying to fix this thing. It has a screw that sheered off. Can anyone identify this. Probably metric.
I'm hoping that another owner has had a similar breakdown and as myself with carvewright they have you try and fix it yourself via email or phone conversations,
Any help would be appreciated.
Be well
Side view
Heres one more of the carriage itself, I got the screw out The top and bottom use two different screws, why? who knows
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