I told them I would spread the word so I am.
My dad was recently moved with very short notice into an assisted care facility. Prior to the move he had signed up for a 2 year contract with DirectTV. The assisted care facility would not allow him to have the satellite dish. DirecTV would only cancel for a $187 "disconnect fee".
So, trying to avoid that and since I've been wanting satellite TV over the sucky cable we get here I had them move the service to my house. Unfortunately 2 different installers said that it was impossible to run the cables to where our HDTV is (bottom floor of a two story, no crawl space access (DirecTV won't do crawl space installs anyway) and no outside wall.
DirecTV's response? "Move the TV" or "Pay the $187" or "You can't run the cables along the floor from the other room?".
I understand the contract but when the other party tries to abide by it and physically can't due to no fault of their own a good company makes allowances. Not DirecTV. We're being forced to pay the $187 and I'm spreading the word.
Make your own judgements. I've made mine!!
GK