A while ago, I asked the creekers for advice on where to find good replacement parts for my 14" Taiwan made bandsaw. Carter and Iturra were the answers I recieved. Eager to see the Iturra catalog, I called and requested one. Nothing came. Called again and left a detailed message with my mailing address. Again, nothing has come.
I have to ask....How do they stay in business with no web site to order from and a clearly archaic / broken process for even getting their catalog into potential customers hands? If they simply had a web site, I would have ordered the day I needed the parts and we'd all be happy. Me with my fixed bandsaw, and Iturra with a new order and a new happy customer.
Add it the list of things that I just don't get.