Yeah, I've had a bad taste in my mouth over this whole endeavor. I spend a lot of money on 3 expensive Felder machines. Their tech support representatives, when my planer started having issues were unfamiliar with the machine, after waiting days for a call back. He had me replace the motor for about $500 with shipping, when all that was really necessary was replacing two fuses for about $5. Then after being quoted a crazy amount for them to get a tech to me in a timely fashion, it took 3 people to reinstall the replacement motor. And they would not take back the unnecessary expensive motor that they sold me.
I've been seriously considering buying a Hammer edge sander (though no clue where I could fit it), but having real second thoughts here due to tech support. So sad. Their sales support a few years ago was fantastic.
- After I ask a stranger if I can pet their dog and they say yes, I like to respond, "I'll keep that in mind" and walk off
- It's above my pay grade. Mongo only pawn in game of life.