That’s too bad Tyler. It seems unusual that it would have functionality issues as they advertise otherwise. I received my skew rabbet plane and medium shoulder plane yesterday. I could not determine what made them a second.
Member
That’s too bad Tyler. It seems unusual that it would have functionality issues as they advertise otherwise. I received my skew rabbet plane and medium shoulder plane yesterday. I could not determine what made them a second.
Member
No harm, no foul. LV has the best customer service of any company I've ever dealt with – and this is the first of the many seconds I've bought that had any issues. Veritas tools are still the best available, IMHO.Originally Posted by David Publicover
Contributor
Hi Tyler,
Sorry about that…sounds for sure like we goofed. No worries, we’ll put it right for you. Not sure how that would have happened, but I do know it was a huge effort close to the start of the sale to get the custom planes done….
Cheers,
Rob
In Memoriam
I do have a complaint about the two planes and two dovetail saws I purchased. I am unable to find the ‘manufacturing issue’ with any of them. . LV has one very high standard of excellence. If these are seconds.
Member
No worries, Rob! I appreciate that you have the seconds sale every year. My workshop's a fair sight better equipped because of it. Cheers.
Contributor
When the standards are high it is easy to reject something us mere mortals might never notice. Then again there are some folks who would complain about a stray speck of dust.
jtk
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)
Member
I have only ever discovered the "defect" on one other Veritas second – and it was after three years of regular use, and only because I had completely disassembled the tool to do a deep cleaning and lubrication. I do wish more companies would have Lee Valley's quality standards. They put most other manufacturers to shame.
Contributor
Got my new 4-1/2 custom smoother from the Veritas seconds sale yesterday. I must say, I see absolutely nothing wrong with it and it cuts just beautifully!
Contributor
I got my 3 planes today and I don’t know what defects they had as the quality looks to be the same as the new ones I have purchased in the past.
Contributor
Hi,
Cosmetic defects include pinhole voids on ground surfaces, casting porosity, or irregular transitions from ground to cast surfaces.
There are also some out of tolerance cosmetic defects….like wing thickness of bench planes. (One side visually different from the other).
The defects can be tough to spot…..
Cheers,
Rob
Contributor
I had a #4 and #7 arrive last week (thanks Rob!) and I was able to find a few pinhole pits on one body and a wee scrap on the corner of the other. I would not have noticed either if I hadn't gone looking.
After 30 minutes of honing and tuning the chipbreakers, there was only the sweet sound of flying fluffy shavings.
"You can observe a lot just by watching."
--Yogi Berra
Contributor
The sale is not still on is it?
Contributor
No, it is not. If you are not already on the Lee Valley email list it might be a good time to join.
jtk
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)
Contributor
Agreed. Before this year I never knew Lee Valley had a seconds sale. I'll be back next year!
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