Just wondering about anyones recent purchase experience with Hammer? I'm excited about their tools, but they seem to throw up a barrier at every turn.

The long wait times I understand, it's covid. The lack of delivery service, is a bit troubling, but I'm trying to work with it. The recommendation of a $1000 installation setup fee by their technicians caught me off guard, and feels ominous with them saying the price triples if I try to set it up myself and fail. Today I was ready to pull the trigger, but then they told me they charge a 6% credit card fee and can only charge 20% of the purchase at a time, and would need to run my card 5 times. Apparently this is to protect them from people receiving machines and then disputing the charges on their card???

Is this normal? I'm just dumbfounded about a major company having so many hiccups to getting the machine paid for, delivered, and running properly...