Our 12+ year old freezer is starting to leave ice cream soft. Put a thermometer in last night and the coldest it gets is 20ºF. A freezer should get colder than that.
It is a Frigidaire model that can be configured for use as a refrigerator or a freezer.
Most likely this will be replaced with another freezer but there isn't any brand loyalty.
Any ideas on whether it is better to repair to see if a few more years can be coaxed out of the current unit or what brand would be better freezer?
jtk