Vendor Praise

[Joe Beaulieu]

Hi - I don't know how this fits with board policy, but I just sent two Forrestt WoodWorker II blades out to be sharpened. One was screwed up by a Sawstop accidental trip - entirely my fault. Anyway - the vendor just emailed me that they have cleaned and inspected the blades, and found three tips missing on the one that went through the Sawstop debacle. (First "trip" in > 15 years I have owned the PCS saw.)

My praise is because I sent the blades out on Wednesday. Its Friday and I willl have them back next week early, and the price was exceptionally reasonable. The company is Burns Tools. I have never pushed a vendor like this, but I was very pleased to find a good, fast, cheap, communicative vendor.

Just my $.02

JB

[Dave Seng]

It's all too rare for people or companies to receive accolades for doing a good job, we usually only hear the complaints - no matter what the industry or field. Appreciate your taking the time to give praise where praise is due. And - I'll file that away for the future - thanks!

[Lisa Starr]

Burns has sharpened blades for me and I've be very happy.

[Frederick Skelly]

Your reference is much appreciated Joe. Thanks for sharing.