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Thread: Lee Valley seconds

  1. 10-28-2020, 12:55 PM #16
    mike stenson's Avatar
    mike stenson
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    Quote Originally Posted by Bob Betker View Post
    Yup, same thing happening here. I had wanted to purchase a PM-V11 chisel to see how it compares to my Blue Spruce and Ashley Iles. Oh well, maybe next year.
    It's probably worth the lack of irritation to just pay full price in a couple months
    ~mike

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  2. 10-28-2020, 12:57 PM #17
    Chris Luke
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    Pure speculation, but based on the errors I saw, I suspect their shipping estimate service rate limited them with the sudden influx of queries.
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  3. 10-28-2020, 1:14 PM #18
    Rob Lee
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    Hi Guys,

    What a nightmare. Of course, our staff are trying to handle it....but the issue is always in someone else’s code.

    Right now, seems to be with shipping routines....with 6 figure call volumes.....like a denial of service attack.

    And this is exactly what we wanted to avoid, splitting it off from Cyber Monday.

    My apologies for the frustration.....I couldn’t even get on the site myself.

    Rob
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  4. 10-28-2020, 1:17 PM #19
    Will Blick
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    While on hold with a customer...
    My OCD got the best of me, went back on...
    and at least now it gave me a new error message!! Yay!

    Sorry, we are currently experiencing issues with our website.

    • Message
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  5. 10-28-2020, 1:23 PM #20
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    mike stenson
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    Well, it worked for someone. The item I was trying is now out of stock. Good for them

    Hope it works out otherwise well Rob
    ~mike

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  6. 10-28-2020, 1:29 PM #21
    Will Blick
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    I think a previous poster nailed the problem...

    Shipping Option

    • Service not available, please try again later
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  7. 10-28-2020, 2:01 PM #22
    john zulu
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    Oh well, the new veritas is coming. Cheer up guys.
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  8. 10-28-2020, 2:04 PM #23
    Frederick Skelly
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    Quote Originally Posted by john zulu View Post
    Oh well, the new veritas is coming. Cheer up guys.
    John, how are things with Covid-19 in your part of the world? Arent you in the Far East - like Indonesia?
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”
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  9. 10-28-2020, 2:04 PM #24
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    mike stenson
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    Quote Originally Posted by john zulu View Post
    Oh well, the new veritas is coming. Cheer up guys.

    I'm cheery, I don't have to fix this broken junk that ALWAYS makes me happy.... I'll just wait until 2021.. when what I wanted was supposed to be available again anyway.
    ~mike

    happy in my mud hut
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  10. 10-28-2020, 2:18 PM #25
    Will Blick
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    Thank you for visiting Lee Valley.
    Our website is currently undergoing maintenance and should be up and running shortly. Please check back with us soon.

    smart move.... better this, than leave everyone hangin
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  11. 10-28-2020, 2:20 PM #26
    Chris Luke
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    Looks like they rebooted it (perhaps deployed new code?) My order went through, same cart as I had before. Woohoo!
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  12. 10-28-2020, 2:20 PM #27
    Rob Lee
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    When we break it...we break it good...
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  13. 10-28-2020, 2:22 PM #28
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    mike stenson
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    Quote Originally Posted by Rob Lee View Post
    When we break it...we break it good...
    Do you mind if I paraphrase this on my CV?
    ~mike

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  14. 10-28-2020, 2:22 PM #29
    Chris Luke
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    Quote Originally Posted by Chris Luke View Post
    Looks like they rebooted it (perhaps deployed new code?) My order went through, same cart as I had before. Woohoo!
    May have spoken too soon; just received a message to the effect that the order didn't go through after all. Poop!
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  15. 10-28-2020, 2:23 PM #30
    john zulu
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    Quote Originally Posted by Frederick Skelly View Post
    John, how are things with Covid-19 in your part of the world? Arent you in the Far East - like Indonesia?

    Malaysia. The situation is bad. Used to under control until state elections happened...
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