Pure speculation, but based on the errors I saw, I suspect their shipping estimate service rate limited them with the sudden influx of queries.
Hi Guys,
What a nightmare. Of course, our staff are trying to handle it....but the issue is always in someone else’s code.
Right now, seems to be with shipping routines....with 6 figure call volumes.....like a denial of service attack.
And this is exactly what we wanted to avoid, splitting it off from Cyber Monday.
My apologies for the frustration.....I couldn’t even get on the site myself.
Rob
While on hold with a customer...
My OCD got the best of me, went back on...
and at least now it gave me a new error message!! Yay!
Sorry, we are currently experiencing issues with our website.
- Message
Well, it worked for someone. The item I was trying is now out of stock. Good for them
Hope it works out otherwise well Rob
~mike
happy in my mud hut
I think a previous poster nailed the problem...
Shipping Option
- Service not available, please try again later
Oh well, the new veritas is coming. Cheer up guys.
"All that is necessary for the triumph of evil is that good men do nothing."
“If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”
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smart move.... better this, than leave everyone hangin
Looks like they rebooted it (perhaps deployed new code?) My order went through, same cart as I had before. Woohoo!
When we break it...we break it good...