I'm just wondering if anyone has had a negative experience with Taylor tool works? They charged me a 50% "restocking fee" for sending back some tool rests that were advertised as 1" yet would not fit in a 1" banjo post. They said because I opened the plastic bags they were in (two had been opened and taped shut). That they could not resell them and nailed me for a 50% restocking fee. When I contacted Robert Sorby customer service; they said there was a 100% money back guarantee and I should not have been charged if they did not fit. They are now giving me the run around and telling me "so and so will call you on Monday" No call of course. This was the sorby multi tool rest system.
I am not amused.