My library has a system which allows you to text from your computer to your cell phone all the info about a book . I use it often, or I used to until Verizon updated my text system, now it doesn't work for any of the 4 cell phones , android and iphones in my house. I spent an hour with Verizon tech support. If they try to text from my library to their phones it works for them on either an iphone or an android. They can't figure it out, they said they would bump it up a level of support and call me back, they haven 't yet. I went to the library and it worked for them.
Any ideas on what the problem might be?