I have over the past 6 years bought my glass ornaments straight from China and I have had wonderful success and people love them. I recently received another shipment but this shipment is not lasering as well. If I am lasering a name it will look like a letter has been skipped. It's odd and I don't know if I can or how to overcome this. The attached photo doesn't quite explain what I have going on. If you look at an angle you'll see the letter but when looking straight on it looks like a letter here or there is missing. In the picture example, it would be the "o" in Johnnie that doesn't show up like the rest. On the next ornament it might be in a different location which makes me think its the glass and there is little that I can do to overcome it.