Is enough to make you want to scream!
Do you put prices online or are you like me where each job is quoted individually? Do you charge artwork fees? Do you charge machine setup fees? Do you have a minimum quantity for a job? (I'm not looking for your secrete sauce, just yes and no will work)
I had a lady looking for a price to do two...TWO....water bottles. She sent me a team logo, not in a usable format and then gets aggravated when I want a artwork fee and a machine setup fee. Says my competition can do it 5x cheaper. Part of me wants to take the time to explain to her the costs associated with doing two of something but I know it would just be wasted air.