I don't think this is supposed to happen...

[Tim M Tuttle]

Went out to my shop last night and started to setup my router table. When I went to grab my dust collection hose this is what I saw. This hose is less than a year old and has had very little use. Bummer.

2019-08-29 16.21.17.jpg

[Andrew More]

That's disappointing. It also looks like the hose I returned to Rockler because it didn't look like a quality product. Where did you get it so that everybody else can avoid a similar fate.

[Tim M Tuttle]

That's disappointing. It also looks like the hose I returned to Rockler because it didn't look like a quality product. Where did you get it so that everybody else can avoid a similar fate.

It's one of Rockler's expandable hoses. I have my table saw ducted and everything else gets hooked up using this hose so I am without dust collection for a while till I either get this replaced or figure out a new solution. I sent Rocker the pic and I am waiting to see if they are going to do anything about it.

[Andrew More]

Feel like I dodged a bullet on that one. Hopefully they'll make it up to you!

[Gary Ragatz]

It's one of Rockler's expandable hoses. I have my table saw ducted and everything else gets hooked up using this hose so I am without dust collection for a while till I either get this replaced or figure out a new solution.

Maybe a short piece of 4" PVC, with a couple of hose clamps to splice it back together temporarily?

[Tim M Tuttle]

I've emailed Rockler twice and have yet to hear back. Pretty disappointed.

[Jim Becker]

Tim, I've been very pleased with the Powertec hoses that I've acquired from Amazon including the cost.

5" example . https://smile.amazon.com/gp/product/...?ie=UTF8&psc=1

It's really disappointing to hear that Rockler has not responded to your inquiries about a resolution.

[Paul F Franklin]

+1 on Powertec; that's what I use (6", 4", and 2 1/2") and have no issues. I will say, however, that I don't have a situation where they are regularly moved and pulled and flexed like in OP's case; but they seem quite sturdy.

[Tim M Tuttle]

Tim, I've been very pleased with the Powertec hoses that I've acquired from Amazon including the cost.

5" example . https://smile.amazon.com/gp/product/...?ie=UTF8&psc=1

It's really disappointing to hear that Rockler has not responded to your inquiries about a resolution.

I have some Powertec stuff and I like it. The reason I went with this particular hose is because it's expandable to 28' (debatable). I have my DC ducted to my table saw and then use the expandable hose on my router table, jointer, planer, and bandsaw. Other than the bandsaw, the tools I use with this hose are all within 10' of the DC so it doesnt even stretch. And it didn't break while stretching. It broke while being hung up. I don't freak out if stuff breaks but it does stick in my craw when a company ignores customer service inquiries.

[Tim M Tuttle]

After four unreturned emails I called their customer service line (was trying email because they said 1 day turnaround and I wanted them to see what happened to the hose). Got right through on the phone and they are sending me a new hose. Disappointed in the email service obviously but glad they are sending out a new hose.