I cannot seem to find this solution on the forums.

Our customer is actually a school for the blind and informed us that the software is translating room numbers that contain a letter before the number, like B2000.

We sent over what the software translates on our drawing.

The softwares adds an extra space between the number and the letter. The translation program is not applying the rules of braille correctly. Is there any way for for the software to get rid of the space without the program adding the “grade 1 indicator” dots? (these are the two extra dots that do not belong)

I’m lost on this and I’m concerned that we have made this mistake in the past.

Again, any help you can offer I would greatly appreciate it.