Results 1 to 11 of 11

Thread: Wizzard 2000 Assistance

  1. 03-03-2009, 7:40 PM #1
    Mark Sipes's Avatar
    Mark Sipes
    Mark Sipes is offline [OP] Contributor
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,157

    Wizzard 2000 Assistance

    I purchased the Wizzard 2000 (Dahlren) with built in computer in 2001 and the machine worked great until last week when the Hard Drive failed and no files could be extracted off the drive. I was not provided any software with the unit except the manual.

    I have replace the hard drive and downloaded the Dos SuperPro 4.07 packet from Surgrave and installed the files. The program works except when transmitting the file to the engrave table I get "Control Unit 1" not responding.

    Am I missing a driver file for the table or is there a setting in the control panel I am missing..

    I understand there were not many of this model made.

    Is there any one on the forum that has one of this machines that can send me some info / files off of their machine. ??

    Thanks, Mark






    Reply With Quote Reply With Quote
  3. 03-03-2009, 10:23 PM #2
    Joe Hayes
    Joe Hayes is offline Contributor
    Join Date
    Jan 2005
    Location
    Marion, IL
    Posts
    130
    Mark - go to q1engravers.com and contact Fred. Quality1 Engravers does repair on a wide variety of engraving machines including the Dalghren.
    Fred is the owner, engineer and all round smart dude.
    If anyone can help you he can.

    Best of luck.
    Joe Hayes
    CRS

    Epilog Legend EXT 75 Watt, Epilog Legend 70 Watt,
    Xenetech 16x25 Rotary, Vinyl cutters, ect.
    Reply With Quote Reply With Quote
  4. 03-03-2009, 10:43 PM #3
    Mark Sipes's Avatar
    Mark Sipes
    Mark Sipes is offline [OP] Contributor
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,157
    Thanks for the info, Talked with Fred this morning before I started this World Wide Assistance Quest. Waiting for Long Ha of LTD in Oakland to get back with me on issue. Was told only a limited number of these machines were built for US distro before Dahlgren closed their office here in the US and moved to UK (Suregrave) and Surgrave will not get back with me on my situation as of yet.

    Thanks, but the net call is still open.. Anyone else have one of these machines??



    Mark
    Reply With Quote Reply With Quote
  5. 03-04-2009, 10:02 AM #4
    Dave Johnson29
    Dave Johnson29 is offline Member
    Join Date
    Oct 2008
    Location
    Arizona
    Posts
    1,530
    Quote Originally Posted by Mark Sipes View Post

    The program works except when transmitting the file to the engrave table I get "Control Unit 1" not responding.
    Mark,

    I am not familiar with the engraver but how is it connected to the computer? USB, Printer, Serial? It may be a driver related issue.
    Dave J
    Forums: Where all too often, logic is the first casualty.
    Reply With Quote Reply With Quote
  6. 03-04-2009, 12:25 PM #5
    Jeanette Brewer's Avatar
    Jeanette Brewer
    Jeanette Brewer is offline Member
    Join Date
    Dec 2004
    Location
    Arlington, TX
    Posts
    249

    Dahlgren Repair Center

    You might want to check in with Garry Wuebker at Just-N-Time. He does repairs on Dahlgren systems.

    Phone is (800)554-2377.
    Jeanette Brewer
    Engraving Concepts
    Reply With Quote Reply With Quote
  7. 03-04-2009, 8:05 PM #6
    Mark Sipes's Avatar
    Mark Sipes
    Mark Sipes is offline [OP] Contributor
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,157
    Dave asked:

    "I am not familiar with the engraver but how is it connected to the computer? USB, Printer, Serial? It may be a driver related issue."

    Dave the computer is built into the engraver. If you are familuar with the Wizzard 2000 ST........ they mounted a key board on the front of the unit... and LCD screen on the back and built a computer inside the table with the controller unit. A 65 lb portable engraver self contained with a 12x12 table.. nice unit.
    http://www.peninsulatrophy.com/GRAPHICS/WIZZARD.jpg


    Mark

    I almost have the solution.. LTD Engraver out of Oakland, CA is a great help for all your Dahlgren (Suregrave) issues.

    Thanks
    Last edited by Mark Sipes; 03-04-2009 at 8:08 PM.
    Reply With Quote Reply With Quote
  8. 03-05-2009, 10:34 AM #7
    Dave Johnson29
    Dave Johnson29 is offline Member
    Join Date
    Oct 2008
    Location
    Arizona
    Posts
    1,530
    Quote Originally Posted by Mark Sipes View Post

    Dave the computer is built into the engraver.
    Hi Mark,

    Thanks for that. So what operating system does it use? It still sounds like a driver problem. I would delve inside and I am guessing you will find a "normal" PC motherboard. From there check the output ports and see if there is a cable coming from the Printer, USB or Serial.

    If it is operating under Windows of some sort, go to Control Panel / System / Hardware / Device Drivers and see if the device drivers are configured for the port in use. If not you will need to install it/them.

    If it uses Linux then it gets a little more complicated but it will still be a driver issue.
    Last edited by Dave Johnson29; 03-05-2009 at 10:36 AM. Reason: Spelling, expect nothing less from a Dyslexic?? :)
    Dave J
    Forums: Where all too often, logic is the first casualty.
    Reply With Quote Reply With Quote
  9. 03-05-2009, 7:38 PM #8
    Mark Sipes's Avatar
    Mark Sipes
    Mark Sipes is offline [OP] Contributor
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,157

    Thumbs up

    You described it to a T System came with Win95.. Upgraded to Win98SE when I replaced the hard drive. Wizzard 2000 ini file was missing. Works great now. Thanks...

    Computer board supports a 150 mhz 33fbs with 256k Not lightning fast but hey it only runs an engraver 6 meg hard drive...... do you know how hard it is to find a hard drive under 1 gig these days.........luckily WIN98Se support LBA


    Mark
    Reply With Quote Reply With Quote
  10. 03-05-2009, 8:10 PM #9
    Dave Johnson29
    Dave Johnson29 is offline Member
    Join Date
    Oct 2008
    Location
    Arizona
    Posts
    1,530
    Quote Originally Posted by Mark Sipes View Post
    You described it to a T ... Works great now.
    Hi Mark, Glad you have it all working again. Don't laugh about win98se, I use DOS 6.22 and win3.1 for my laser with Corel 5!
    Dave J
    Forums: Where all too often, logic is the first casualty.
    Reply With Quote Reply With Quote
  11. 03-06-2009, 4:16 PM #10
    Mark Sipes's Avatar
    Mark Sipes
    Mark Sipes is offline [OP] Contributor
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,157
    I have Corel 5 loaded also, along with 9 ... haven't had a need or reason to upgrade to anything else. Does all I need it to..

    Mark
    Reply With Quote Reply With Quote
  12. 02-12-2019, 9:15 PM #11
    CARMEN VARGAS
    CARMEN VARGAS is offline Member
    Join Date
    Nov 2016
    Posts
    1
    I use a Dahlgren Wizzard 2000 as a secondary machine
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules