Hi everyone,
I’m new to the woodworking community and am looking forward to many years of woodworking projects and being a contributing member of this forum.
Before I get started I need some help with a possible issue I’m having with my new SawStop Contractor saw.
I purchased the saw during the holidays and after putting it together noticed that when I raise and lower the blade, it sounds like the elevation gears are not mating, or meshing properly. When I raise and lower the blade on the SS Contractor saw in the Seattle Woodcraft, it’s very smooth with none of the gear sounds I’m hearing on my saw.
I called SS Customer support and after sending them a sound file they agreed with me that the gears didn’t sound right, and they arranged for me to pick up a new saw to replace my first saw. I picked up the second saw and it makes the same sound but not as loud.
I contacted SS Customer support again, telling them the new saw has the same sound, but a little quieter, and they said “Congratulations on getting your new saw!”, and “I am not hearing anything out of the normal besides the sounds of the inner workings of the saw”, and to go ahead and start using the saw.
I’d like to get the opinions of some experienced users regarding the noise I’m hearing and that SawStop is now saying is “normal”. It wasn’t normal when they replaced the first saw, and when I listen to the two saws it sounds like the same sound just a little quieter on the second saw.
Could you please take a minute to listen to these two short videos and let me know if the sounds I think I’m hearing are normal when raising the blade, and to a lesser extent when lowering the blade, and do you also hear it on the video for the second saw?
1st Saw Video - https://youtu.be/blpvyxC8oZM
2nd Saw Video - https://youtu.be/YyhhyX_6Q9A
Thank you in advance for your comments and any suggestions you might want to offer.