Page 1 of 2 12 LastLast
Results 1 to 15 of 16

Thread: A Funny Story and Some Great Customer Service

  1. #1

    A Funny Story and Some Great Customer Service

    This is a bit of a story so bear with me. My son, Maddox, lost his front tooth a couple of weeks ago. He wanted to take it for show and tell before placing it under his pillow for the tooth fairy, so I placed it in a ziploc baggie and set it on the kitchen counter. Well... show and tell day came and we could not find the tooth anywhere. I assumed Maddox misplaced it or it was thrown away by mistake and gone forever... until, a couple of days ago, when I received a package with a block plane I had shipped off to Lie Nielsen for repair. Inside the box was Maddox’s tooth, a gold coin, and this awesome note. Kudos to the fine folks at Lie Nielsen; they definitely went above and beyond with this one.

    And, my son is amazed that the tooth fairy traveled all the way to Maine.


    Note.jpg

  2. #2
    Join Date
    Jul 2015
    Location
    Broadview Heights, OH
    Posts
    711
    That's spectacular. Almost unbelievable. Thanks for sharing. Our daughter has lost 3 teeth in the past few months, she is growing quite a stash of loot!

  3. #3
    That is great! And would make a wonderful TV Christmas film with just some "fluffing". Like maybe the TF wings keep
    icing up but Santa sprays some de-Icer on them!

  4. #4
    Join Date
    Nov 2007
    Location
    Goleta / Santa Barbara
    Posts
    962
    great all the way around! Well done LNTW crew.

  5. #5
    Join Date
    Nov 2006
    Location
    Sebastopol, California
    Posts
    2,319
    The tooth fairy is everywhere.

    That's cool. I bet the LN folks were smiling all day.

  6. #6
    Join Date
    Dec 2016
    Location
    South West Ontario
    Posts
    1,502
    My wife loved that story! (So did I!)
    Kudos to LN. My LN scrub plane arrived last week, must check the box again..........
    ​You can do a lot with very little! You can do a little more with a lot!

  7. #7
    Join Date
    Apr 2013
    Location
    Issaquah, Washington
    Posts
    1,320
    John,
    Mahalo for sharing a great story, it brought a laugh and a tear to both Linda and me.

  8. #8
    Join Date
    Apr 2006
    Location
    Kansas City, MO
    Posts
    832
    Now he has a worthy story for Show and Tell
    Chuck

  9. #9
    Quote Originally Posted by Chuck Saunders View Post
    Now he has a worthy story for Show and Tell
    Chuck
    You're right about that. Telling the full story today.

  10. #10
    Join Date
    Jun 2013
    Location
    Neither here nor there
    Posts
    3,831
    Blog Entries
    6
    The tooth fairy was at LN on business? Hmmm- that means she’s a woodworker. Excuse me- I’m headed to the shop to knock out a few teeth. Is it rude to leave a wish list when I leave them under my pillow?

  11. #11
    Join Date
    Aug 2012
    Location
    Missouri
    Posts
    2,151
    Such a nice thing to do. Just thinking about the atmosphere at that business that would allow that to take place. Must surely be a great place to work surrounded by coworkers like that.
    Jim

  12. #12
    Join Date
    Sep 2007
    Location
    Longview WA
    Posts
    27,347
    Blog Entries
    1
    A warm fuzzy feeling from a story told at a magical time of year.

    jtk
    "A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
    - Sir Winston Churchill (1874-1965)

  13. #13
    Perfect Christmas time story! Like something out of a movie.
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”

  14. #14
    Join Date
    Jan 2010
    Location
    LA & SC neither one is Cali
    Posts
    9,447
    That is very cool.
    Of all the laws Brandolini's may be the most universally true.

    Deep thought for the day:

    Your bandsaw weighs more when you leave the spring compressed instead of relieving the tension.

  15. #15
    Join Date
    Sep 2009
    Location
    Putney, Vermont
    Posts
    1,042
    With all that is going on around us today, makes this so special. and brings what life is all about, back into perspective.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •