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Thread: Update on Woodworker's Source - Positive Outcome

  1. #1
    Join Date
    Mar 2011
    Location
    Broomfield, CO
    Posts
    91

    Update on Woodworker's Source - Positive Outcome

    I started a post a couple of weeks ago about a shipment of poor quality wood and lack of follow-up from Woodworker's Source. I am happy to report that today I received a replacement shipment today and it very good wood. Four of the six boards are about perfect and the two others are good.

    The other thread got closed, so I started this to update the situation.

    They indicated that they had email system issues for about a week.

  2. #2
    Thanks for this follow-up posting Jery. It really helps to hear the final outcomes!
    Fred
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”

  3. #3
    Join Date
    Mar 2006
    Location
    Austin Texas
    Posts
    1,957
    Glad it worked out for you Jery. Sounds like a good outfit to do business with.
    David

  4. #4
    Join Date
    Nov 2013
    Location
    Waterford, PA
    Posts
    1,225
    Good to hear. I'll remove the note in my file saying to be "wary" of ordering from them.

  5. #5
    Join Date
    Jan 2004
    Location
    Lewiston, Idaho
    Posts
    28,504
    Thanks for the update! It's important to recognize businesses that try to make good of a bad situation.
    Ken

    So much to learn, so little time.....

  6. #6
    Join Date
    Feb 2008
    Location
    E TN, near Knoxville
    Posts
    12,298
    Good to hear it!

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