Good morning -
I recently ordered a cap iron/blade from Lee Valley for my #6 plane. When I received it the cutting edge was out of square by approximately 1/16th (checked with 3 different squares registered against both sides of the blade) so I contacted Lee Valley who promptly sent a replacement. The replacement iron I received was equally out of square (even the bevel on the cutting edge was skewed). Am I wrong to expect that I should receive an iron with a squared cutting edge? It just seems to me that I should not have to regrind a quality blade fresh out of the package. I also initially ordered a #5 cap iron/blade and it was fine out of the package.
Please note - I have no interest in starting a thread discussing Lee Valley or Veritas's quality, reputation, etc. so please withhold those kinds of comments. If anything, I'm purposefully mentioning the company name to highlight that they have been quick to respond and help resolve the situation. My experience thus far with Lee Valley has been great, and all of the other products I've purchased have been of the highest quality. I have no doubt that they will make it right, whether that it sending me another blade or refunding the purchase, and this will not dissuade me from doing business with them in the future. I just want to confirm that I'm being reasonable to expect a square edge out of the package.
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