I have been very pleased with the Laguna 1412 and have had it 3 years. The 14bx was not available when I bought the 1412 and I have toyed with the idea of upgrading for a few months. (Reasons? More power, one piece frame, the awesome brake, and all my blades, mobile wheel system, Carter stabilizer etc would fit). One day in Woodcraft I decided to go ahead and sell the 1412 and within a day it was sold for 800 (I paid 989 and the person I sold it to was very happy with the $800). I then paid for the 14bx and was told they didn't know when it would be shipped from Laguna. I called Laguna customer service and within minutes was told that it would arrive at the Woodcraft store on July 12th (which it did). The same day I helped the new 1412 owner load his new saw, I was able to get the 14bx to the house. Set up of course was easy and everything seemed perfect until a put a straight edge on the table. The table to the right of the blade was slightly crowned. When I laid a quality straight edge flat I could fit a .032" feeler gauge underneath at one end. I measured with the table pin in place and measured with and without the table bolts tightened, no difference. I called Laguna service and a polite lady said she would send an email requesting what I needed to do. I received the email very quickly and responded with the info she requested (serial no., copy of purchase order, photos of the problem, shipping address). The same day I responded to that email I got a call from a polite service rep who within 2 minutes said he was putting in a shipping order for a new table. Couple of minutes later, I had another email with the shipping order for the new table. I really liked the 1412 and the main reason I hesitated upgrading was the fear that something major wouldn't be right with the new machine and I would be wishing I had my old bandsaw back! When I saw that the table wasn't flat, my heart sank and I thought I would be in for a battle to get things sorted out. I know Laguna service has had its share of bad reviews but honestly I have been blown away by how well they responded to my issue. I did request that they double check the new table before sending it!