A while back a problem with my phone caused me to inadvertently stop Google aply Services. This made it nessesary that my phone be returned to the factory settings, and losing everything.
I have been dragging my feet about that for some time now, not knowing how to save everything. This means I can no longer update any of the apps on my phone, nor download new apps and many things simply no longer are usable.
Today I was able to update my Amazon app without problems. I found I can download apps from there, but that still leaves many functions of my phone useless.
Does anyone know how to back up all of the information in a Samsung S4 running Lollypop?