Super long story but had a nightmare situation with the Windows10 April update (which I thought already installed but actually was installed on one computer Friday). The entire thing went haywire due to a cracked touch screen on the laptop (touch was disabled prior to update but the April update re-activates the touch causing uncontrollable erroneous clicks). Needless to say, two days of fighting with the upgrade which was not to delete any personal files and many are gone.
Im running a trial scan with EaseUS and its in the deep scan which will take quite a while but wondered if anyone knew if any of these actually work. I have searched and looked through the C drive with command prompt and dont really know what other recourse there is. It saved most everything but some important files that were in the users/public sub folders are gone.
Thanks.