Hello everyone, I have a technical issue that I would love to ask for your assistance on. Let me preface that I design extensively on an IMAC & Illustrator and would prefer to not have to use Bootcamp or buy a new PC. To reach that goal, I've installed VMware, Parallels, Virtual Box and the job control program on each one but still I can't connect to the laser. It says

"No response from engraver. Check if engraver is connected to the correct COM port and switched."

I can't for the life of me figure out what's wrong. I've been troubleshooting all day to no avail.