Question 1
Lets say you get a call from two different customers and each has a knife that they want to engrave "Sam" on the blade. The size is about the same and both blades are stainless so we will use cermark. The knife for customer 1 retails for $40 and the knife for customer 2 retails for $100. Would you price both the same?
My thought is to price the $100 knife higher in case I mess it up, it won't hurt so bad when I have to buy another one.
The reason I'm asking is b/c I'll have a customer call and want a price to engrave something but I don't really have any set pricing. I usually price each job individually but that's hard to do on the fly when they want a price.
Questions 2
Lets say you do a job for someone and really under price the job. You don't do it on purpose but once you get into it, you realize that you aren't going to make a dime on this job. Then the customer calls you 3 months later and has the same job again. Would you do it again for that price or would you raise the price.
I just had that happen and the customer got sort of hot when I told him the price wouldn't be the same due to the amount of time. I'm not too worked up about it but I'm curious how others approach this.