Glowforge release

[Scott Shepherd]

Bert, don’t know what you are reading but let me recap an experience for a couple pages ago. I posted that I saw posts where the GF was 1/2” off. Obviously that wasn’t a generalized of all GF. However, I was called out by Matt and gphe said I was exaggerating and that meant my post was invalid. I corrected it and said he was right, I had seen someone with their cut more than 1” off. The response was that I wasn’t being honest and a photo of a purse was shown. What’s the photo of the purse have to do with someone else’s machine being off 1/2” or even 1”. The two have zero relation. Yet I don’t see you even mention posts like that.

[Bert McMahan]

Scott, I read that exchange. Unfortunately it wasn't obvious to me that you were only talking about one GF. You guys were talking about Glowforges in general (how easy they were to use, which is a global issue) and you said "Easy for what? Cutting parts that are 1/2" (or 1") out of whack?" In the context of talking about a global issue you brought up accuracy. It kind of seemed to me like you were talking about all of them. Here you say it's obvious you weren't talking about all of them, but I didn't read it that way when you first wrote it. I read Matt's reply as saying "Here is an example of someone cutting something without accuracy issues." I think everyone's misunderstanding each other and getting mad.

Again- that's kind of my point, everyone is misreading each others comments and getting all mad about things.

[Jerome Stanek]

maybe only some of them have each of these problems but all of them are missing features that was listed in the specs. Glowforge says that they are working on fixing these but after 2 years they still havn't been able to. Missing features like cutting to the size of the machine that they say would be like buying a car that says it has an auto braking system only to find out that it will eventually but it still has brakes so you should be happy.

[Matt McCoy]

Scott, I read that exchange. Unfortunately it wasn't obvious to me that you were only talking about one GF. You guys were talking about Glowforges in general (how easy they were to use, which is a global issue) and you said "Easy for what? Cutting parts that are 1/2" (or 1") out of whack?" In the context of talking about a global issue you brought up accuracy. It kind of seemed to me like you were talking about all of them. Here you say it's obvious you weren't talking about all of them, but I didn't read it that way when you first wrote it. I read Matt's reply as saying "Here is an example of someone cutting something without accuracy issues." I think everyone's misunderstanding each other and getting mad.

Again- that's kind of my point, everyone is misreading each others comments and getting all mad about things.

Hey Bert: I think you hit the nail on the head. BTW, I don't get mad about any of this, so hope it's not coming across that way.

If anyone is interested, I saw that a GF cleared customs in the UK and will be delivered tomorrow. There's one on a UPS truck in Germany too.

[Jerome Stanek]

If anyone is interested, I saw that a GF cleared customs in the UK and will be delivered tomorrow. There's one on a UPS truck in Germany too.

I don't think it gas cleared yet as I see the UPS shipping info. And he is trying to figure out how much it will cost him once it clears customs.

Looks like Glowforge is coming to the UK on Friday? Awoke this morning to this:

Location	Date	Local Time	Activity
	01/03/2018	5:21	In Transit
	01/03/2018	5:21	Your package was released by the clearing agency.
	01/03/2018	5:21	Your package was released by the clearing agency.
San Jose, CA, United States	28/02/2018	19:06	Departure Scan
	28/02/2018	18:10	Arrival Scan
Sunnyvale, CA, United States	28/02/2018	18:08	Departure Scan
	28/02/2018	17:59	Origin Scan
United States	28/02/2018	16:47	Order Processed: Ready for UPS
	01/03/2018	5:21	Your package was released by the clearing agency.
	01/03/2018	5:21	Your package was released by the clearing agency.
San Jose, CA, United States	28/02/2018	19:06	Departure Scan
	28/02/2018	18:10	Arrival Scan
Sunnyvale, CA, United States	28/02/2018	18:08	Departure Scan
	28/02/2018	17:59	Origin Scan
United States	28/02/2018	16:47	Order Processed: Ready for UPS

[Bill George]

And if it clears customs and gets Insp to make sure it passes UK safety regulations he has to pay VAT.

[Michael Henriksen]

You get the pleasure of paying VAT on the laser AND the shipping cost

[Matt McCoy]

I don't think it gas cleared yet as I see the UPS shipping info. And he is trying to figure out how much it will cost him once it clears customs.

You might read through what you pasted one more time. Also, the OP of that thread reported that the eagle has landed and attached a pic. Looks like the first GF in UK.

You get the pleasure of paying VAT on the laser AND the shipping cost

It was anticipated and no different than any other imported product.

[Dave Sheldrake]

That UPS data shows it has cleared US customs not UK

Depending on the import type (Machinery or office equipment) it will also be subject to import duty before the VAT is calculated.

Without the postage element it normally works out a direct $ - £ conversion so something that costs $1,000 ends up costing £1,000 when it finally lands based on VAT but the high cost of postage will bump that up quite a bit so likely going to be around double the dollar value in pounds. UPS absolutely hand everything over to customs as well, I've never got anything via UPS that hasn't been hit with the charges

[Bill George]

That is what I had found out, UPS is a poor choice for anything shipped overseas or even to Canada. Lets hope the Buyer got one of the ones that work..... otherwise its going to get real expensive.

[Matt McCoy]

That UPS data shows it has cleared US customs not UK

Depending on the import type (Machinery or office equipment) it will also be subject to import duty before the VAT is calculated.

Without the postage element it normally works out a direct $ - £ conversion so something that costs $1,000 ends up costing £1,000 when it finally lands based on VAT but the high cost of postage will bump that up quite a bit so likely going to be around double the dollar value in pounds. UPS absolutely hand everything over to customs as well, I've never got anything via UPS that hasn't been hit with the charges

Nah, it had the departure scan from the U.S. on 2/28 and arrived/cleared in the UK 3/1. It was already delivered today. I believe he paid ~£721 (duty + VAT).

That is what I had found out, UPS is a poor choice for anything shipped overseas or even to Canada. Lets hope the Buyer got one of the ones that work..... otherwise its going to get real expensive.

It will get real expensive for GF, since they're paying for shipping both ways, in case of damage.

BTW: GF delivered in Germany today too.

[Bill George]

Nah, it had the departure scan from the U.S. on 2/28 and arrived/cleared in the UK 3/1. It was already delivered today. I believe he paid ~£721 (duty + VAT).
It will get real expensive for GF, since they're paying for shipping both ways, in case of damage.
BTW: GF delivered in Germany today too.

For someone not on the GlowForge payroll you sure have a lot of inside knowledge Matt.

[Lee DeRaud]

Nah, it had the departure scan from the U.S. on 2/28 and arrived/cleared in the UK 3/1.

The times on that printout work out to 10 hours and 15 minutes from San Jose to somewhere in the UK, which is almost exactly the fastest non-stop flight time from SJC to London, not including loading and unloading the plane and going through UK customs. Ten hours from the San Jose UPS depot to the airport and through US Customs sounds reasonable though...methinks that 0521 time yesterday is when the plane took off.

(I was also under the impression that when UPS says "local time", they mean the local time where the event occurred, but that would drop the San Jose-to-UK transit time down to 2 hours and change: how many G's is the GF crate rated for?)

[Matt McCoy]

...how many G's is the GF crate rated for?)

I don't know -- sorry.

[Mike Henry3424]

For someone not on the GlowForge payroll you sure have a lot of inside knowledge Matt.

So far as I can tell, all of the stuff Matt has been posting here is available for reading on the GF forum.

BTW, there is an ongoing discussion in the forum about whether or not the International buyers will have to pay VAT on the stuff that they got from GF, like the $150 of free ProofGrade. As is typical GF is silent on this. Must be another of those secret things that another company might steal or that hasn't made it through the patent process yet.