Home Depot return policy change without notification

[lowell holmes]

It was a Lowes card. They take care of their regular customers.

[Darcy Warner]

I rarely return any left over stuff. I will eventually use it and it's not worth the effort gathering up and taking back 7 bucks worth of stuff.

[Ole Anderson]

I rarely return any left over stuff. I will eventually use it and it's not worth the effort gathering up and taking back 7 bucks worth of stuff.

Unless I have a near term use for the stuff I didn't use, it goes back. Just me trying to stay organized and not being overwhelmed by stuff I don't need.

[Jim Becker]

Unless I have a near term use for the stuff I didn't use, it goes back. Just me trying to stay organized and not being overwhelmed by stuff I don't need.

Yea, I keep an HD bag on a hook near my shop door for odds-and-ends returns, but try to get leftovers from a project back to the store sooner, rather than later myself. It's a lot easier to return the odd-ball stuff these days because of the CC records in their system, unlike back when having a paper receipt pretty much was expected.

[Brian Elfert]

I just bought an open box deadbolt lock from an Ebay seller. I got it and things didn't go together quite right. I finally realized the thumb turn part had been replaced with a part that wasn't the right one. It even had paint on it. This is the type of scam customers pull with returns.

My guess is this was returned to a retailer and the Ebay seller buys returned goods and resells them. I don't blame the Ebay seller as it isn't easy to tell that the wrong part is in the box. They refunded my money and didn't make me return the item.