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Thread: Printer Error - "Error Priting on Epilog Engraver WinX64"

  1. #1
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Posts
    63

    Printer Error - "Error Priting on Epilog Engraver WinX64"

    I am not able to send a job from corelx6 to my epilog helix.
    I'm getting the response "Error Printing on Epilog Engraver WinX64"
    I was on Epilog support setting up the driver and installed it properly and "ping" using the cmd ping 192.168.3.9
    We set up he ip protocol along the way and that number did not match the printer ip 192.168.3.9 - not sure if that is a issue.
    I feel like I am missing a step or did not enter the proper ip addresses
    I am using windows 8.
    Anybody know the technical details on a problem like this?
    Epilog Helix 45 Watt
    Corel Draw X6

  2. #2
    Join Date
    Mar 2005
    Location
    Gig Harbor, WA
    Posts
    1,142
    I assume you followed the attached instructions: http://support.epiloglaser.com/article/8205/24097/
    Mark
    In the Great Northwest!

    Trotec Speedy C25, Newing-Hall 350 (AMC I & HPGL), Wizzard 2000, NH-CG-30 (Carbide Cutter Sharpener)
    Sawgrass 400 Gel Ink Printer, 15" Heat Press & Genny (15 oz Sublimation Mug Press),
    CS5, 5/9/x6 CorelDraw

  3. #3
    Join Date
    Aug 2012
    Location
    Vancouver, Canada
    Posts
    71
    Tim

    If you are using IP to connect...yes it is a problem. The two addresses would have to match.
    Gwieke 1290-100W,
    Trotec Speedy 400 - 80W
    Corel Draw X4

  4. #4
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Posts
    63
    Mark - followed the steps with Epilog Tech support.
    Bob - Epilog told me the ip protocol settings would be different. That seemed strange to me. I am connecting the computer to the my engraver using a Epilog ethernet cable.
    I was able to ping the machine from the computer so I assume the set up is working properly.
    Epilog Helix 45 Watt
    Corel Draw X6

  5. #5
    Join Date
    Dec 2008
    Location
    Canton, Ohio
    Posts
    259
    This thread should be of help. Scroll down to Anthony Scira for the meat of the issue.
    http://www.sawmillcreek.org/showthre...aser%20printer
    Life and death don't bother me. It's that little period of time in between that bothers me.

    Epilog Mini-24 40w with Rotary, Flame Polisher, CorelDRAW Graphics Suite X6, EngraveSoft, Windows 10 64-bit.

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