We have 5 Mac computers that can create files for the Epilog. Three of the computers can draw vector shapes directly within InDesign, print to the Epilog and produce a perfect cut. When we try to do the exact same thing on the other two computers, the file is sent to the Epilog and when you press "Go", the engraver says "Done" without moving. It does not recognize the vector line drawn within InDesign.
Please make suggestions as to why this might be happening. What setting or preference might be different between the functioning and non-functioning computers?
Thank you!
Greg