Hi. I've been lurking on this board for awhile now. Coming out of lurk mode in need of advice.
I bought an Epilog Mini 45-watt back in August.
With every material I vector cut, whether thin wood, acrylic, leather, rowmark laser plastic, paper, you name it, there are ridges along the edges like you would feel on an quarter or dime. This is with a simple vector square, oval, line etc created using Corel 12.
The horizontal cuts produce lighter ridges, while the vertical cuts are more prominent and the rounded cuts are the most prominent. I need to take sandpaper to the Rowmark plastic to smooth the edges.
I have sent samples to Epilog twice now (Nov & Feb). Today they have finally responded with basically a "deal with it" attitude. My Epilog Sales Rep has been non-existent since the sale was completed.
Is it true that I should have these ridges on all my vector cuts (doesn't matter how fast or slow I go)? The Epilog manual certainly states different - that Acrylic should "produce an almost flame polished edge" and that "Laser cutting produces very nice edge quality without the need for polishing or secondary clean up."
Michel