[OP]
Contributor
Hi All,
Laser stopped in the middle of a job, no "x" or "y" traverse, no laser firing, nothing on the screen, fans still going, will not restart, I am picking on the motherboard has died, I can't get through to tech support on the phone, is there a number for Epilog to order a spare part, I need this shipped to New Zealand urgently?
Cheers
Nigel
Nigel Morgan, Epilog Helix 45W, Techno Isel 3024, Corel 12, ArtCam
Contributor
While you are waiting to here from someone who knows more, are you sure that a Door Magnet just did not fall off???
AL
1 Laser, 4 CarveWrights, Star 912 Rotary, CLTT, Sublimation, FC7000 Vinyl, 911 Signs, Street Signs, Tourist Products and more.
Home of the Fire Department "Epoxy Dome Accountability Tag and Accountability Boards".
[OP]
Contributor
Has anyone got a direct dial number for tech support, I've been waiting 2 days for a response to my message
Nigel Morgan, Epilog Helix 45W, Techno Isel 3024, Corel 12, ArtCam
Member
Contact -
Epilog's Technical Support line at 303-215-9171
Technical support can also be reached via email: tech at epiloglaser.com
Recommend sending email.
Posting Permissions
Reply With Quote