Corel X5 And Windows 7 64 Bit

[Justin Harrington]

Just got a new computer and software, installed Windows 7 64 Bit along with Corel X5 and can't get to print to my Epilog EXT 36 even using the latest drivers from Epilog. Has anyone else tried this combinatation with any success? Did a couple of searches on the net and this doesn't seem to be resolved yet, just keen to hear if anybodys found a solution.

Thanks
JUSTIN

[Larry Bratton]

I assume you got the new 64 bit drivers from Epilog. I understand they were just posted late last week. Here is some more info from their site:

Issues printing large files from 32-bit applications on a 64-bit operating system:
There appear to be a number of known issues associated with printing from 32-bit applications (CorelDraw, Illustrator, etc) that are installed on 64-bit operating systems. Most graphics software applications were designed for 32-bit computing, and they operate fairly well in a 64-bit environment, but we have heard and read on the Internet that many manufacturers of output devices, like large format printers, are having difficulty when printing large files from these 32-bit applications on 64-bit operating systems. It’s been suggested that the problem lies within one of the Windows print spoolers.


In Epilog’s case, the issues reported to us have been with large files, especially when printed at 1200 DPI, large stamp files, or large 3D files. If you run these types of jobs you should seriously consider the 32-bit versions of Windows Vista or Windows 7. Please check back with us as we will provide updates as new information becomes available.

[Lee DeRaud]

Jason, what type of stuff have you tried sending it? Does anything work?

The reason I ask is, the term "large file" in the info Larry posted generally means "over 2GB", which is not the kind of thing one usually tries as a test case.

[Ruben Salcedo]

Also, make sure you set your document to the preset destination > Default RGB, if you use CMYK mode the laser won't recognize the colors, also set your color management to Simulate Color Management Off preset, to set it go to, Tools>Color Management>Default Settings>Simulate Color Management Off. Just another option just in case :-).

Ruben

[Justin Harrington]

Hi Guys

Have tried printing a 25mm by 25mm square black colour fill and hairline outline, no go! The message " Print driver host for 32bit application has stopped working". I do have the Epilog 64bit print driver installed? Could this be a Corel 5 issue?

[Larry Bratton]

Did you try calling Epilog tech support? or..I guess in your case e-mail them.

[John Noell]

Did you try calling Epilog tech support? or..I guess in your case e-mail them.

I call, via Skype. Cheap (about 1/25th of what it costs to use my landline) and a lot better than email.

[Larry Bratton]

I was just thinking of the time difference. I believe South Africa is about 8 hours ahead of Colorado. Epilog opens at 6am MT, so I guess he could call early evening his time and get them mid-morning..right?

[Justin Harrington]

Hi Guys

I have sent them a mail, but after searching on the web this seems to be a know issue with no fix at this stage, I may be wrong but I'll keep you posted.

[Larry Bratton]

Can't you just go back to the 32bit driver until that is resolved?

[Justin Harrington]

OK I've got it working thanks to Brian at Epilog Tech Support, downloaded a new driver ver8.07 which resolved the issue. So far so good

[Larry Bratton]

OK I've got it working thanks to Brian at Epilog Tech Support, downloaded a new driver ver8.07 which resolved the issue. So far so good

Good ole Epilog tech support...THEY ARE FANTASTIC! Glad you got it working.
(I must add though, the 8.07 driver was the one I referred to at the beginning of the thread. There is also a post on here by Tim Bateson about that driver just being released)

[Tim Bateson]

Can't you just go back to the 32bit driver until that is resolved?

A 64bit system requires 64bit drivers. You can use 32bit software, but not 32bit drivers.

...(I must add though, the 8.07 driver was the one I referred to at the beginning of the thread. There is also a post on here by Tim Bateson about that driver just being released)

Another nice thing about the new driver - jobs load faster too.

[Mike Christen]

A 64bit system requires 64bit drivers. You can use 32bit software, but not 32bit drivers.

I was able to load 32bit drivers under virtual XP and they work under windows 7 64bit environment. I have a vinyl cutter and a vinyl printer that does not and will not have 64bit drivers developed for them. You can download virtual XP off the Microsoft web site, only catch is that you have to have windows 7 professional or greater to run virtual XP.

[Tim Bateson]

I was able to load 32bit drivers under virtual XP and they work under windows 7 64bit environment. I have a vinyl cutter and a vinyl printer that does not and will not have 64bit drivers developed for them. You can download virtual XP off the Microsoft web site, only catch is that you have to have windows 7 professional or greater to run virtual XP.

I'm guessing your virtual XP is running in a 32bit window, ie running in a 32bit (sub) system.