Well after 3 months of waiting, my Hammer A3-31 finally arrived yesterday. I was pretty excited for the arrival. The freight company gave me a window of 1 to 4. As I was washing my car in the driveway at 11:30 the tractor trailer pulls up. Perfect, I thought, now I won't be late for work. As the driver is pulling the pallet jack into my garage he says "I noticed a few holes in the box when I turned it around." Don't panic I tell myself, it could just be superficial packaging damage. "You'd better open it up and check it out," the driver says. So we open it up and of course it's damaged. The plastic cover on the end of the cutter head is smashed to pieces and the sheet metal under the right bed is all bent up. Felder tells me to refuse delivery and I have to watch as my jointer/planer is loaded back on the truck and driven away. WAAAAAAAAAH! Now I'm sure Felder will do right by me but who knows how long I'll have to wait now. Note to Felder: A little more substantial packaging would be nice. What ever happened to actual crates?
Best,
Darren
IMG00017-20100528-1204(2).jpg