I am doing a job for a customer who wants their daughters brand new black 15" Dell laptop to be be lasered. I tested the design on some scrap wood and it did great. I put the laptop in, set my focus, and configured my print settings to 10 power / 70 speed and 300ppi. When I sent the print to the laser, it started the job okay, but did not produce a laser light like you see on wood and it did nothing to the laptop.
Need help as this is a last minute request to have it done today (Sunday) for their daughters birthday / graduation gift. Design in not real complicated, so not sure why it won't engrave on the plastic Dell uses on its laptop nowadays.