So heres the latest problem.....Uhhhhhh!!
When I recieved the Radius I just bought there was only a power cord....no cord to connect the machine to the computer. I called Epilog and they said no worries you just need a parallel/USB cord so I got one and after over an hour on the phone with epilog we got it going.....BUT.....its not transmitting all the information....he explained why but it was greek to me.....the machine isnt getting all the info from the computer because of the cord.....the job goes to the machine but doesnt show up on the screen so you cant scroll threw your jobs because you cant see them! I had to move the computer and unhooked the cord now its not working at all I am so frustrated!!
Epilog says you cant get these cords any more is there any where else I can get one??
I just wanna get this thing going!!!