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    I just wanted to follow up on this thread for...

    I just wanted to follow up on this thread for everyone that helped and for anyone who refers to this in the future. Trotec ended up sending us a new I/O board and keypad. We have since replaced the...
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    Yes, both lights are working. That's an...

    Yes, both lights are working. That's an interesting point. Even though it won't help for this issue, I'll have to keep that in mind for future issues that arise. Thanks for bringing that to my...
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    No Mike, we are not using auto focus. I...

    No Mike, we are not using auto focus.

    I actually had a call with a tech today. After doing the usual firmware update, the issue was not corrected. He is sending a new I/O board and keypad. His...
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    I believe we are running the latest version of...

    I believe we are running the latest version of firmware unless a new version came out within the last month or so. We had updated it per the request of a tech rep for a separate issue we were having....
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    Thanks for the tip Kev. I hadn't given much...

    Thanks for the tip Kev. I hadn't given much thought to the cables themselves. It's worth it to me to go ahead and replace it since it's cheap enough. I'll also try to push the Trotec tech in the...
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    Per the tech rep's request, we did create one...

    Per the tech rep's request, we did create one after one of our more recent errors. We had sent this file to them. He recognized that there were random errors, but has not offered a solution at this...
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    Trotec Speedy 300 Random Errors

    We have two Trotec Speedy 300's. One is about 2 years old and runs flawlessly. The other is only about 4 months old and we continue to receive different errors that interrupt the engraving. Sometimes...
  8. https://www.youtube.com/watch?v=njfFCE4nlHE&list=P...

    https://www.youtube.com/watch?v=njfFCE4nlHE&list=PL1H7sNcF39hGeIyMr8Ienmqxq9GUvCoW-&index=20
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    Thanks for the response Braden. We're going to...

    Thanks for the response Braden. We're going to stick with powder coated stuff for right now. We have zero experience with fiber and unfortunately, we don't have much time to learn with this product...
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    Thanks for the input Steve. A colleague of mine...

    Thanks for the input Steve. A colleague of mine had talked with Tom at a show as well and said he seems like a genuine guy that's willing to help. It's invaluable to have that kind of support coming...
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    Thanks for the info Kev. I do understand what you...

    Thanks for the info Kev. I do understand what you are saying. From what the Radian rep was saying, it seemed like the software did this for you. We would be doing all graphics, so like you had...
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    Radian Laser Systems

    Has anyone heard anything on Radian Laser Systems one way or the other? I'm specifically looking at a galvo CO2 or Fiber for doing powder coated tumblers at volume. I'm not very familiar with the...
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    Option 1 would be nice, but that's putting all of...

    Option 1 would be nice, but that's putting all of the risk on them. I doubt most companies would be ok with this. I would split the cost into two buckets; the materials, and the service. I assume...
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    Well at least now you have a good story to tell....

    Well at least now you have a good story to tell. Thanks for sharing. We're constantly battling with Walnut as well. It's a beautiful wood, but can be a challenge to engrave with the blonde strips...
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    Thanks Gary, I'll give that a try. Thank for...

    Thanks Gary, I'll give that a try.


    Thank for the reply Mike. The reason for the first pass is to get some depth to the engraving. This helps give some definition to the text. Since the second...
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    Laser Engraved Acacia Wood

    Good Morning All,

    I was wondering if any of you have any tips for getting a more consistent engraving on acacia wood (or any wood with color variance). I'm having some difficulties getting the...
  17. Thanks for testing this out. At least I don't...

    Thanks for testing this out. At least I don't feel crazy for the results we were getting now.
  18. I have attached images of our print settings in...

    I have attached images of our print settings in case they could be helpful.

    393845393846
  19. Thank you all for the suggestions and help. ...

    Thank you all for the suggestions and help.

    Tim - We have tried reversing the colors with no luck.

    Gary - I have attached a test file we're using. The Illustrator file contains two layers...
  20. Kev - I was not able to make any headway with the...

    Kev - I was not able to make any headway with the stamp feature. I'm not sure if it's the problem, but it doesn't seem to be the solution from what I can tell.

    Guy - Yes we have the halftone set...
  21. Thanks for the tip Kev. I haven't looked into the...

    Thanks for the tip Kev. I haven't looked into the stamp option yet. I'll check it out to see if I think it can be the Source of, or solution to our problem.
  22. Trotec Running Multiple Passes Automatically

    Good Morning All,

    We're having trouble running multiple passes (different settings) without having to manually change the material settings in between passes and clicking start. I would have to...
  23. Again, thank you all very much for the feedback....

    Again, thank you all very much for the feedback. Since we're already familiar with Trotec, it sounds like that would be our best option for adding a second machine with a rotary.
  24. Dennis and Gary, thank you both very much for the...

    Dennis and Gary, thank you both very much for the replies. I have read that the Trotec rotary devices are very well built. I'm glad you guys can back that up with experience.
  25. Universal, Epilog, or Trotec Rotary Device

    I work for a wholesale company in the gift industry. Our company has a Trotec Speedy 300 for an "all-around" laser. We do not currently have the rotary device for it. I don't have any complaints with...
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