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Alright, I added a section on the miter gauge. Thanks again for bringing that to my attention.

That's a good one. I'll add it. Thanks for reminding me of this.

I have written a detailed article that covers the differences between the SawStop Contractor Saw and the Professional Saw. This is to help anyone considering adding either of these saws to their...

It was great working with you, Gabor! I like to see these weird ones every now and then. Your saw definitely did its best to keep off the dull times.

Ken,

Give me a call at the SawStop Service Department at (503)582-9934 and I'll work with you on this. I'll do my best to get this fixed for you once and for all.

-Trent

Another thing worth mentioning is that if you set off the brake due to skin contact, SawStop will replace the brake cartridge for free.

I think I know what caused it to come out of alignment, and I think I know the fix, but I'm not going to get too excited until this is all fixed.

I agree. It's really disappointing that we have come to expect so much less from customer service, although I have to admit that I love that moment when I've got a customer on the phone and I can...

Gabor,

Thanks for contacting me. I'm sorry for the experience you had with the previous tech. I'll give him a smack.

This is not something that we have to do all that often so I'll need...