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Uh, Universal is NOT owned by Trotec.

Ed Williams is still with Universal - just out of the office.
You might want to look at the Vector Scaling feature in the driver. You can find it in the Manual Control Driver under the Vector Tab....

Beam splitters are not a perfect 50/50 split. Some can be as much as +/- 5% on each side of the split.

Hi Darren,
PPI (pulses per inch) would be your horizontal pixels - the higher this number the more times the laser will pulse. Image Density is best described as how many lines per inch vertically....

You might also try slowing down your speed to see if the quality improves. That should help the lower case 'g' and all letters that have similar descenders and ascenders.

Make sure you do not have 'Raster' only selected for that color. You can force raster a vector line by selecting on the 'Raster' setting. You want to make sure that you select 'Raster/Vector' or...

Also check your optics and make sure they are clean and in good shape.

Hi Mike,
You will want to use a USB to Parallel cable since that system used the parrallel connection. Make sure that you are using driver 1.09R. If you still have issues, please contact our service...

Joshua - I've seen horizontal, vertical and diagonal banding but this is the first time I've seen plaid banding:confused: This looks like it could be chatter in the motion system and I would check to...

That's why they should also have a lighted warning sign over the door that says the laser is in use.

I've never seen a border around a photo. Any chance you could send me a screen shot?

The Rep for Boise is based in Nampa, ID - Ron Blake who has been with the company many years and knows his stuff!

You'll have to print the image from the Manual Control Settings. Select the 'Engraving Field' tab and deselect the Center Image box. You can start in the Materials Database and select your material...

Does the picture you are running through 1 Touch have a border? When you print directly, the photo will automatically center to your page. If you have to relocate, try using one of the other...

When you import the file into CorelDraw make sure you use the DXF filter and click 'Auto Reduce Nodes'

Since you have a Universal, why don't you contact them and get the free 30 day trial for 1-Touch Photo and see how that does.

Vertical banding is usually mechanical based; check the belts and bearings for uneven wear. Horizontal banding is usually laser tube based.

Two other ways - First, though make sure the object is secured and you are focused properly.
First method - Create the graphic and draw a red hairline box around it as close to the actual engraving...

What's the material? It looks like it is glass. If it is glass, you may be getting flaking due to too much pulsing on the glass. Glass does great at about 70% grey instead of 100% black. If it's not...

Universal does have a 64 bit driver for all M,V,X and VLS, PLS, and ILS models.

Contact Finn Jacobsen in Denmark.
email is finn(at)cdprint.dk
Tel. +45 4444 0488

Advanced Laser Technology started in 1988 and later changed the name to Universal Laser Systems in 1991.

You might also try using a 70% grey instead of pure black. It tends to spread the laser pulses out a bit and reduces the chipping and scaling that you sometimes see on glass.

Actually ULS will sell it to anybody. Doesn't matter if you have our laser or not. What we don't know is how well it will work with other equipment. You may be able to get a free trial version to see...

If it's the acrylic I'm thinking of it is called Exotic Edge ACRYLITE